Frequently Asked Questions

Welcome to our FAQ page, where you can find answers to the most commonly asked 
questions about MAGA Infinity, our products, our policies, and more.

General Questions

Questions About Our Products

Questions About Your Account

Questions About Your Order

How To Contact Us

1. General Questions

Do you ship outside of the US?
Currently our we only ship within the US, but if you are US Expat please contact us and we would be happy discuss your options.  
Where do you ship from?
We have wonderful production partners in different parts of the country who work hard to fulfill and ship your order as fast as possible so you won't have to wait long to enjoy your order.
How long will it take to get my order?
We process orders within three business days and shipping takes two to eight business days, depending on the product and the shipping method (Standard or Economy). On average our customers receive their order in five days or less. For more information please see our complete Shipping Policy.
We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date and will replace the item or provide you with a refund. Returns are free (we will provide you with a return shipping label). See our Returns and Refunds Policy for details.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request.

2. Questions About Our Products

Are You Associated With Donald Trump and "Make America Great Again"?
We are not associated with President Trump or any political organization. While we share his vision to Make America Great Again, we believe that the key to achieving this is to Make America God’s Again!
Are Your Products American Made?
All of our products are proudly designed and printed in the U.S.A. by American workers. Whenever possible, we use materials sourced from the U.S. as well. For example, our t-shirts and most other clothing items are Gildan brand, which use 100% U.S.-sourced and spun cotton. That said, current economic and logistical realities mean that---for the time being---we rely on out-of-country partners for some steps of the production process. Our goal is to reach 100% U.S.-sourced and made products in every step of the production and distribution process. With your support, we will reach that goal!
Do You Offer Custom Products?
While custom product printing isn't our focus, we are more than happy to discuss your options. Just send us a message and tell us your idea and we'll get back to you as soon as possible. 

3. Account Questions

Resetting Your Password
If you have forgotten your password, click the "Forgot password?" link on the Sign In screen. Enter your email address, and we will send you a link to reset your password.
Changing Your Login Email Address or Password
You can change your account email address and password on the Account Information page. All your email subscriptions and order confirmations will be sent to your new email address.

Order status & history

Tracking an Order
You can track the status of your order online at Sephora.com. Click on Track Order at the top of the page to see your Recent Orders. Click on the order number for the shipment that you would like to track, and a detailed order information page will be displayed. A tracking number is located to the right of the ship-to address and under the shipping method. Click on this number to view detailed tracking information. You can review the tracking history and the estimated date of delivery. Please estimate 1 - 3 business days from the time your order has shipped.
Order Statuses
Order Submitted - "Placed" Once you have placed your order on Sephora and your credit card has been authorized, your order status will appear as "Placed."
Order Processing - "In Progress"
Once you have placed your order, it will be sent to our warehouse to be processed and packed for shipment. During this time, your order status will appear as "In Progress." Please allow 1 - 2 business days for the order to be processed and prepared for shipment.
Order Delivery - "Shipped"
Once we have assigned a tracking number to your order, and it has left our warehouse, the order status will appear as "Shipped."
Order Delivery - "Partially Shipped"
If your order will arrive in multiple shipments, once one of those shipments has left our warehouse, the order status will appear as "Partially Shipped."
Order Returned - "Returned"
It takes up to 2 weeks to process a return and credit your credit card account. Once your order has been returned and processed, the order status will show "Returned." We will notify you via email once your return has been processed.

Canceling or Modifying an Order

Before you place your order, you can view the contents and the total amount in your shopping basket. Once your order is placed, it cannot be modified. If you would like to cancel your order, most orders can be canceled up to an hour after being placed. To check the status of an order, check the Order Details page.

Partially Canceled Orders

If an item in your order is out of stock after your order has been placed, the out of stock item will be canceled from your order, and you will receive notification via email. All in-stock items in your order will be shipped. If the initial order you placed met the $50 minimum free shipping threshold, but part of your order was canceled by Sephora, the order will still ship for free. If you would like to be notified when the item is back in stock, please visit the product page and sign up for the "Email when in stock" alert. Orders that contain out of stock items will be partially canceled for U.S. and Canada Sephora.com orders only.

Contact Us

For fastest response please use our Contact Us page. 

Email
info@magainfinity.com 

Phone number 
407.819.2726 

Office Address
4300 W Lake Mary Blvd.
Lake Mary FL 32746

Office Hours
MON-FRI: 10am to 5pm PT 
SAT-SUN: 10am to 5pm PT